COVID-19: What you need to know

Visiting Town Hall

Download your enhanced vaccine certificate from the provincial vaccine portal. You can also call the Provincial Vaccine Contact Centre at 1-833-943-3900 to have your enhanced vaccine certificate emailed or mailed to you. The Town of Caledon will accept both electronic and paper versions.

You will need to continue to show identification with your name and date of birth along with your proof of vaccination when visiting your local recreation centre.

Proof of vaccination

Proof of vaccination and identification is required to enter all Town of Caledon community centres.

When entering any Town community centre (not including Town Hall, Libraries or Fire Stations) please follow these steps: 

  1. Show proof of being fully vaccinated and government-issued identification (driver’s license or health card) 
  2. Answer COVID-19 screening questions when asked by staff at the door, or fill out the online screening form

Once fully vaccinated, proof of vaccination will be emailed to you by Ontario Ministry of Health. Or you can download your vaccination certificate. Please show a digital or printed copy where required which must include name, date of vaccination and product name (brand of vaccine) at the time of vaccination.  Certificates can be printed at any Caledon Public Library branch. Please contact a library near you. 

If you are exempt from receiving the vaccine due to medical reasons, a doctor’s note is required in place of proof of vaccination to enter any Town facilities. The doctor’s note should specify the exemption and duration of the exemption. 

Showing proof of vaccination when entering Town community centres, applies to: 

  • Individuals aged 12 and over, unless otherwise exempt.  
  • Individuals must also validate that the vaccine receipt by providing identification issued by an institution or public body that includes name and date of birth. 
  • Individuals who do not provide proof of identification and proof of being fully vaccinated will not be permitted entry to the specified settings..

Exemptions include, but are not limited to:  

  • Children 11 years of age and under 
  • Patrons with a medical exemption from vaccination. 
  • Other limited exemptions apply in meeting and event spaces (e.g., day camp, childcare, social services, court services, government services).  

Procedures are subject to change based on provincial rules and regulations. Additional information is available: Frequently Asked Questions

Code of conduct

The Town of Caledon is committed to providing an environment in which all staff, residents and visitors are treated with respect.

Unsafe actions or incidents of violence, offensive language or harassment against or by any person will not be tolerated.

Anyone in violation of the above will be denied service and/or asked to leave the premises.

Thank you in advance for your cooperation and contribution towards a respectful community space for all.

Be sure to make an appointment where necessary if visiting Town Hall.

Animal Shelter

Adoptions 

Caledon Animal Services continues its adoption program by appointment only. Please contact us by phone at 905-584-2272 x. 4698.

For hours of operation and other information, please visit caledon.ca/animalservices.

For urgent animal-related concerns such as dogs and livestock at large, sick and/or injured wildlife, please contact Animal Services at 905.584.2272 x. 4698. 

Off-leash dog park 

The off-leash dog park on Coleraine Drive is open.

Building Services

Building permits

Building permits for new houses, pool enclosures and other residential projects can be submitted online: Electronic applications.

For all non-residential projects you may submit paper applications via mail or courier, or drop off at Town Hall. If sending your application by mail please mail them to:

Town of Caledon - Building Division
6311 Old Church Road
Caledon, ON
L7C 1J6

In-person services for building permit applications are only available by appointment. To book an appointment call 905.584.2272 x. 2233. 

Learn more about building permits.

Building inspections 

Mandatory building inspections will continue, with the following exceptions:

  • No inspections of any residential projects related to interior alterations or secondary dwelling units
  • No inspections related to any commercial projects (i.e., stores, restaurants, offices, etc.)

To book a mandatory building inspection contact Building Services: 905-584-2272 x. 2233.

In addition, Routine Disclosure requests are suspended at this time.

Enforcement

Residents and community members are strongly urged to follow all health and safety guidelines and protocols.

Municipal Law Enforcement officers will attend to by-law inquiries in a way that ensures the health and safety of frontline staff.

Resident complaints can be directed to call 905.584.2272 x. 3462.

O.P.P

If a community member feels that their personal health and safety is at risk, due to non-compliance of the Emergency Order they can contact the non-emergency OPP phone line: 1-888-310-1122. OPP will respond as needed.

For all life-threatening emergencies, call 9-1-1.

Caledon Public Library

For more information, visit the Caledon Public Library website.

Marriage License

Marriage licenses are available by appointment only. To book an appointment call 905.584.2272 x7750.

Parks and Recreation

Proof of vaccination is required if visiting Town of Caledon community centres.

Pools and fitness centres are open at Caledon Centre for Recreation and Wellness and Southfields Community Centre.

Skating arenas at Mayfield Recreation Complex, and two ice pads at Caledon East Community Complex are open and available for rental.

For details and further updates please visit caledon.ca/recreation or call 905.584.2272 x7750.

Planning

New development applications can be submitted online

In-person services for development and planning applications are only available by appointment. To book an appointment call 905.584.2272 x. 7338. 

Learn more about development applications.

Provincial Offences Administration (Courts)

The Provincial Offences Court offices in Caledon and Dufferin remain closed to in-person services until further notice. 

If you have a question about a ticket, trial date or other court services, please visit caledon.ca/poa for more information or contact us by phone or email (information listed below).

Tax Payments

In-person appointments can now be made to pay property taxes. To book an appointment call 905.584.2272 x7750.

Learn more about our COVID-19 tax deferral program and how to pay your taxes online at caledon.ca/tax.

Vaccines

Get the latest information on the roll-out of COVID-19 vaccinations in Peel or, if you are eligible, book an appointment or call 1-888-999-6488. 

Testing

If you have symptoms or have come in contact with someone with symptoms, find a testing location near you.  

Screening

When you visit Town Hall, health and safety measures will be in place to protect you and staff. Visitors and employees must fill out a screening form when they visit a Town facility.

Screening form

 Questions you will be asked
Before entering Town Hall you will be screened at the main entrance.
  1. Do you have any of the following symptoms: cough, fever, difficulty breathing?
  2. Have you had close contact with a confirmed or probable case of COVID-19?
  3. Are you awaiting test results for COVID-19?
  4. Have you travelled outside of Canada in the past 14 days?
  5. Have you been in contact with someone who is ill?
  6. Have you been in contact with anyone who has travelled outside of Canada in the past 14 days?

If you answered yes to any of these questions, you will not be permitted into Town Hall. 

 What you can do to stay safe
 When you visit Town Hall we strongly advise you to: 
  • Wear a mask
  • Practice physical distancing: stay 6 feet (2 metres) apart
  • Wash your hands frequently
  • Avoid touching your face
  • If you feel sick or have any COVID-19 symptoms cancel your appointment and visit Peel Public Health for more information.

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