COVID-19: What you need to know

(Updated: November 21, 2020)

Town Hall is open by appointment only.

Provincial Offences Courts are closed.   

Visitors must wear a mask. 

Book an appointment*

* requires an account


Visitors and employees must fill out a screening form when they visit a Town facility.

Screening form


The following services are available. 

Can't find what you're looking for? Call us: 905-584-2272 x. 7750.

Animal Shelter

If you are looking to adopt a pet, the Animal Shelter is open by appointment only. The off-leash dog park on Coleraine Drive is now open. For urgent animal-related concerns such as dogs and livestock at large, sick and/or injured wildlife, please contact Animal Services.

Days: Mondays and Wednesdays

maximum of two people per appointment.

To book an appointment please call 905.584.2272 x. 4698.

Building Services

Building permits for small residential and miscellaneous projects may now be submitted online. For paper applications, please send them to the Town of Caledon's Building Division. 

To book a building inspection contact Building Services.  

Book an appointment to submit a building permit application in person.

Days: Mondays and Wednesdays

maximum of two people per appointment.

By-law enforcement

Municipal Law Enforcement Officers are attending to urgent, high-priority calls and enforcement needs in the community. For more information call 905.584.2272 x. 3462.

Caledon Public Library

For more information, visit the Caledon Public Library website

Parks and Recreation

For details about gyms, drop-in activities, programs and availability, visit

Tax Payments

Learn more about our COVID-19 tax deferral program and how to pay your taxes at

Planning and Development

New development applications are being accepted online

Book an appointment for in-person meetings. Only matters related to planning and development will be discussed at these appointments.

Days: Mondays and Wednesdays

maximum of two people per appointment. 

If you have questions or inquiries related to building services, please book a separate appointment.

For those who have questions and inquiries related to planning, development and building services, consider scheduling back to back appointments the same day.

Book an appointment

Keeping everyone safe

When you visit Town Hall, health and safety measures will be in place to protect you and staff.

 Questions you will be asked
Before entering Town Hall you will be screened at the main entrance.
  1. Do you have any of the following symptoms: cough, fever, difficulty breathing?
  2. Have you had close contact with a confirmed or probable case of COVID-19?
  3. Are you awaiting test results for COVID-19?
  4. Have you travelled outside of Canada in the past 14 days?
  5. Have you been in contact with someone who is ill?
  6. Have you been in contact with anyone who has travelled outside of Canada in the past 14 days?

If you answered yes to any of these questions, you will not be permitted into Town Hall. 

 What you can do to stay safe
 When you visit Town Hall we strongly advise you to: 
  • Wear a mask
  • Practice physical distancing: stay 6 feet (2 metres) apart
  • Wash your hands frequently
  • Avoid touching your face
  • If you feel sick or have any COVID-19 symptoms cancel your appointment and visit Peel Public Health for more information.

Get the latest about the Town of Caledon and COVID-19

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