COVID-19: What you need to know

Due to the latest Provincial announcement all in-person services at Town Hall have been suspended until further notice. Additional changes are detailed below.

Visiting Town Hall

With Town Hall closed until further notice, clients with appointments scheduled will be contacted directly. Residents are encouraged to keep checking online for updates to Town services. 

As service levels could change at a moment’s notice, residents are also encouraged to follow the Town through its social media channels (Facebook and Twitter).  

Animal Shelter

Adoptions 

If you are looking to adopt a pet or have questions about our services, please call us at 905.584.2272 x. 4698 or send us an email at animal.services@caledon.ca

Off-leash dog park 

The off-leash dog park on Coleraine Drive is open.

Contact 

For urgent animal-related concerns such as dogs and livestock at large, sick and/or injured wildlife, please contact Animal Services at 905.584.2272 x. 4698. 

Building Services

Building permits

Building permits for new houses, pool enclosures and other residential projects can be submitted online: Electronic applications.

For all non-residential projects you may submit paper applications via mail or courier, or drop off at Town Hall. If sending your application by mail please mail them to:

Town of Caledon - Building Division
6311 Old Church Road
Caledon, ON
L7C 1J6

Appointments 

In-person services for building permit applications are currently not available. All appointments that have been previously booked are cancelled effective immediately. 

Building inspections 

Mandatory building inspections will continue, with the following exceptions:

  • No inspections of any residential projects related to interior alterations or secondary dwelling units
  • No inspections related to any commercial projects (i.e., stores, restaurants, offices, etc.)

To book a mandatory building inspection contact Building Services: 905-584-2272 x. 2233.

In addition, Routine Disclosure requests are suspended at this time.

Enforcement

Residents and community members are strongly urged to follow all health and safety guidelines and protocols.

By-law Officers

Municipal Law Enforcement Officers will only respond to priority calls for service. This includes matters that impact the health and safety of residents, wildlife, animals and the environment such as illegal dumping, woodlands, fill, parking and the COVID-19 mask by-law. For more information call 905-584-2272 x. 3462.

O.P.P

If a community member feels that their personal health and safety is at risk, due to non-compliance of the Emergency Order they can contact the non-emergency OPP phone line: 1-888-310-1122. OPP will respond as needed.

For all life-threatening emergencies, call 9-1-1.

Caledon Public Library

For more information, visit the Caledon Public Library website.

Marriage License

Marriage license appointments are suspended until further notice.

Parks and Recreation

Outdoor recreation facilities are closed including basketball, tennis, bocce and volleyball courts, sport fields, skate parks and pump tracks.

Still open

Benches and recreational areas are open.

Playgrounds, play structures, and equipment can be used by children if the children and their parents can maintain a physical distance of at least two metres from others (other than a person who is a member of the same household, a member of one other household who lives alone, or a caregiver for any member of either household).

Check out other opportunities to be active, learn new skills and explore your abilities from the comfort of your own home: caledon.ca/RecProgams.

Planning

New development applications can be submitted online.

Provincial Offences Administration (Courts)

The Provincial Offences Court offices in Caledon and Dufferin are closed to in-person services until further notice. 

If you have a question about a ticket, trial date or other court services, please visit caledon.ca/poa for more information or contact us by phone or email (information listed below).

Tax Payments
Tax payment appointments are suspended until further notice. Learn more about our COVID-19 tax deferral program and how to pay your taxes online at caledon.ca/tax.

Vaccines

Get the latest information on the roll-out of COVID-19 vaccinations in Peel or, if you are eligible, book an appointment or call 1-888-999-6488. 

Testing

If you have symptoms or have come in contact with someone with symptoms, find a testing location near you.  

Screening

When you visit Town Hall, health and safety measures will be in place to protect you and staff. Visitors and employees must fill out a screening form when they visit a Town facility.

Screening form

 Questions you will be asked
Before entering Town Hall you will be screened at the main entrance.
  1. Do you have any of the following symptoms: cough, fever, difficulty breathing?
  2. Have you had close contact with a confirmed or probable case of COVID-19?
  3. Are you awaiting test results for COVID-19?
  4. Have you travelled outside of Canada in the past 14 days?
  5. Have you been in contact with someone who is ill?
  6. Have you been in contact with anyone who has travelled outside of Canada in the past 14 days?

If you answered yes to any of these questions, you will not be permitted into Town Hall. 

 What you can do to stay safe
 When you visit Town Hall we strongly advise you to: 
  • Wear a mask
  • Practice physical distancing: stay 6 feet (2 metres) apart
  • Wash your hands frequently
  • Avoid touching your face
  • If you feel sick or have any COVID-19 symptoms cancel your appointment and visit Peel Public Health for more information.

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