COVID-19 Update: Town of Caledon declares State of Emergency

COVID-19 Update

(March 18, 2020) In response to the ongoing COVID-19 pandemic the Town of Caledon today declared a state of emergency, which enables the Town to access additional financial and other resources as needed. 

“Our staff is already fully engaged in the COVID-19 response,” said Mayor Allan Thompson. “This declaration gives us more flexibility to call on additional financial resources if needed.  We want to ensure we have access to all the tools in our tool chest and that we can act with the utmost speed as circumstances warrant.” 

The Town has already implemented a wide range of service level adjustments in response to the COVID-19 pandemic. The Caledon Emergency Operation Centre (EOC), in consultation with its regional partners, is continually assessing the situation to determine any necessary changes to operations, programs or service levels. 


The Town will continue to provide updates about any service level adjustments in response to COVID-19. 


The Caledon Animal Shelter is closed to the public. Pet adoptions are closed and no donations will be accepted at this time. Animal Services will continue to respond to animal related urgent concerns such as dogs and livestock at large, sick and/or injured wildlife, etc.  For more information call 905.584.2272 x. 4698. 


Building inspections will be conducted for vacant properties only. Inspections of occupied dwellings can be scheduled for dates following April 5 (subject to change). For more information visit


New building permit applications are not being accepted but applications already submitted will continue to be processed. 


Municipal Law Enforcement will attend to urgent, high-priority calls. 


All branches of the library system are closed. Residents are encouraged to delay returning borrowed materials until regular services resume. Overdue fines will not be incurred during this time. On-line materials including e-books and streaming materials can be accessed via the Caledon Public Library website


Claims will continue to be adjudicated and anyone wishing to submit a claim can do so online at


Town projects are continuing, subject to external service providers. 


The Town continues to provide phone and email service through Service Caledon at 905.584.2272 x. 7750 ( Monday to Friday 8:30 a.m. to 4:30 p.m. and through


Town Hall, community centres, recreation centres and all other Town offices and buildings are closed to the public. 


Vendors will continue to be paid. 


Parking passes can be obtained online at


No new development applications are being accepted at present. Applications already submitted will still be processed. Any associated public meetings are cancelled until further notice.  Telephone consultations will continue. 


All Provincial Offences Act matters scheduled from March 16 through to and including April 3, 2020 will be adjourned and rescheduled to a later date. For more information visit the Ontario Court of Justice or call the Provincial Offences Administration in Caledon at 905.584.2273. 


The procurement process continues. Bids and tenders are available online at


All recreation facilities and community centres are closed. March Break camps, registered programs, and rentals are cancelled. Refunds/credits will be issued automatically by the Town. Memberships will be extended for the duration of the closure. Spring registered programs will be extended where possible and communicated through email, including refund/credit information where applicable. 

Residents are still able to register for programs and book facility rentals for events occurring after April 5, 2020. 


All road maintenance operations continue. Permit can still be purchased and paid for over the phone, by mail or by the drop box at Town Hall. 


Tax payments can still be made without having to visit Town Hall: through online banking, by credit card (online), by mail or by the drop box located outside Town Hall. For more information visit

A full list of online services is available at


For information and updates from Peel Public Health, please visit, follow @regionofpeel on Twitter or on Facebook, or call (from Caledon) 905-584-2216 during business hours (Monday to Friday 8:30 a.m. to 4:30 p.m.). 

For updates from the Town of Caledon, follow @YourCaledon on social media or download our app to get alerts to your mobile device ( 

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Media contact:
Strategic Initiatives | 905.584.2272 |