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Animal Services

About Us

Animal Services is responsible for the care of lost or stray animals.  Our adoption program seeks to find homes for healthy cats and dogs in our care.

View our adoptable pets

It also enforces animal-related Town by-laws and other provincial regulations by responding to animal related complaints and concerns, including barking dogs, stray and injured animals, dog bites and animals causing a safety risk, including loose or stray livestock.  

Who do I call?

Below are contacts to help with animal-related situations:

Animal Bites

To report an animal bite where the skin has been broken, please contact:

  1. Peel Public Health, Environmental Health at 905.799.7700; and
  2. Town of Caledon Animal Services at 905.857.5208

Cruelty and Neglect

To report any suspected cases of animal cruelty or neglect contact the Ontario Society for the Prevention of Cruelty to Animals (OSPCA) at 1.888.668.7722.

Lost and Found

If you have lost your pet, contact us to find out if someone has found your pet or turned it in to the Animal Shelter. Staff will take a detailed description of your pet and use this description to track if your pet is turned in. Please provide a photo if possible. If you have found a pet, contact us and we will review our records to see if the pet has been reported missing.

Stray Dogs

If you have found a stray dog in the Town of Caledon and would like to make arrangements to have the dog picked up, please contact Animal Services at 905-857-5208.

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Hours of Operation

For general inquiries the shelter is open to the public during the following hours, with the exception of pets for adoption which have specified times as outlined below:

Animal Shelter -  Hours of Operation


9:00 a.m. to 4:30 p.m.

(adoption of pets from 10:00 a.m. to 4:00 p.m.)


9:00 a.m. to 7:00 p.m.

(adoption of pets from 10:00 a.m. to 6:30 p.m.)


9:00 a.m. to 4:30 p.m.

(adoption of pets from 10:00 a.m. to 4:00 p.m.)


9:00 a.m. to 7:00 p.m.

(adoption of pets from 10:00 a.m. to 6:30 p.m.)


9:00 a.m. to 4:30 p.m.

(adoption of pets from 10:00 a.m. to 4:00 p.m.)


10:00 a.m. to 3:00 p.m.

(adoption of pets from 10:00 a.m. to 2:30 p.m.)



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The Caledon Animal Shelter is located at 12889 Coleraine Drive, just south of Healey Road in Bolton (map). Right beside the shelter is Caledon's only leash-free park for dogs.


If you have questions or require information, please contact Animal Services by phone at 905.857.5208 (toll free 1.866.818.5493), send an email or visit Caledon Animal Services at 12889 Coleraine Drive, Bolton.

For after hours animal-related emergencies, please contact 1.800.563.7881.

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