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Municipal Freedom of Information and Protection of Privacy Act (MFIPPA)

Information Access/Correction Request Form (pdf)

The Municipal Freedom of Information and Protection of Privacy Act (the Act) provides individuals with a right of access to general records held by municipalities and records containing an individual's own personal information. The Act also requires municipalities to protect personal information contained in their record holdings. These requirements are outlined in a set of rules governing the collection, use, disclosure and retention of personal information maintained by municipal governments.

A $5.00 application fee, payable to the Town of Caledon, must accompany each formal request.

Please contact the FOI Co-ordinator for more information and/or submit the Information Access Request Form to:

FOI Coordinator
Town of Caledon
6311 Old Church Road
Caledon, ON  L7C 1J6
Fax: 905-584-4325

Email: FOI Co-ordinator

How do I make a request for information?

The Town tries to provide as much information as possible to the public without requiring a formal request under the Act. Persons wishing to access any records held by the Town should first contact the Department which holds the records. If you are unable to get the information you want informally, please contact the Freedom of Information Co-ordinator for assistance.

Fee Estimates and Photocopying Charges

Search time and photocopying charges are applicable to all requests for information. If it appears that the cost of processing the request will be more than $25, the Town will provide a fee estimate before any further steps to respond to the request is taken. Additionally, if the cost estimate is $100 or more, a deposit of 50% of the estimated fees are required to be paid before the processing of your request is completed.  All fees must be paid in full prior to the release of the records.

How long will it take?

The Act sets out specific time limits that the Town must follow when processing requests for information. The Town has 30 calendar days from the date a complete request is received (including the $5 application fee) to respond to the request.  The Act permits extensions to the 30 day time period.

What if I am not satisfied with the Town's decision regarding my access request?

If you are not satisfied with the Town's decision regarding your access request, you can file an appeal with the Information and Privacy Commissioner of Ontario. The Information and Privacy Commissioner is an independent body which makes impartial decisions under the Act.

If you decide to file an appeal, you must write to the Commissioner and request a review of the Town's decision within 30 days of receiving the decision letter. You must also submit a copy of your original request for information, a copy of the Town's decision letter, and an appeal fee of $25. The correct fee must accompany your appeal and may be paid by cheque or money order made payable to the Minister of Finance.

The Commissioner's Office is located at 2 Bloor Street East, Suite 1400, Toronto, Ontario, M4W 1A8, Telephone: 416.326.3333 or toll-free 1.800.387.0073. You can also reach the office at