COVID-19 Support for Business

The Town of Caledon is committed to supporting businesses during the COVID-19 pandemic. Our Economic Development team is here to serve you. Town Hall is now open by appointment.


Masks are mandatory in Caledon as of July 10.

As a business, here's what you need to do:

  1. Read the by-law.
  2. By July 15, 2020, develop a policy (use our template).
  3. Post signage at all entrances (use our template).
  4. Train your employees. 
    • Customers or visitors must wear a face covering before they enter your business AND and while they’re inside.
    • Employees must wear a face covering EXCEPT in areas where the public does not have access or where the employees are behind a barrier.
    • Children under two, people who have trouble breathing, and people who are unable to remove a mask without assistance are exempt.
    • Anyone who claims that they are exempt is NOT required to provide a reason or any proof.
    • If in doubt, be sure to consult the by-law or contact us.
  5. Make sure no one enters your establishment without a face covering.
  6. Keep a copy of your policy handy in case one of our by-law officers asks for it.    

Please note: If a customer or visitor does not wear a face covering you can ask them to put one on or leave.


Questions? Please contact Service Caledon at 905-584-2272. 

Resources to prevent COVID-19 in the workplace

Find sector-specific guidelines and posters to help protect workers, customers and the general public from coronavirus (COVID-19) in Ontario.


Check out these guidelines to help protect your workers and your customers. Also, read these frequently asked questions or call the Stop the Spread Business Information Line at 1-888-444-3659.

Do you have a safety plan?

Develop your safety plan

Business Reopening Toolkits

The Region of Peel provides various posters for display in public areas, workplace exposure information and sector-specific toolkits.

Public Health Toolkits

Personal Protective Equipment (PPE)

Find a PPE supplier here:

Fire Safety for your business

Whether you’re re-opening your business or establishment, or have been open for some time, please keep these fire safety guidelines in mind.

Sector Specific Guidelines and Support

Food / Restaurants



Digital Main Street Shop Here program

COVID-19 Response Framework

The Government of Ontario moves certain health unit regions into new levels of Keeping Ontario Safe and Open Framework. There are five levels in the Framework: Green-Prevent, Yellow-Protect, Orange-Restrict, Red-Control, and Lockdown being a measure of last and urgent resort. As of November 23 Peel Region is in the Lockdown (Grey) category for a minimum of 28 days.

Response Framework

Assistance for Business

Government of Canada

The Government of Canada has announced special support for businesses affected by COVID-19.

Government of Ontario

The Government of Ontario launched a webpage providing information and advice to help business navigate the economy during COVID-19.

COVID-19 Ontario

Canada Emergency Rent Subsidy (CERS)

This subsidy provides a direct rent and mortgage subsidy of up to 65% of eligible expenses to qualifying businesses, charities and non-profits, and up to 90% with added lockdown support. The subsidy rates are in effect until December 19, 2020. This support is available directly to tenants. 

Applications will be available soon.

Subsidy details

Property Tax and Energy Cost Rebates Program

NEW! A program providing grants to eligible businesses that had to temporarily close or significantly restrict services due to modified Stage 2 health measures.

Rebate details

Main Street Relief Grant (for PPE)

NEW! To be eligible, your business must have two to nine employees and be in one of the following sectors:

  • retail
  • accommodation and food services
  • repair and maintenance
  • personal and laundry services

Apply here

Business Opportunity

Government of Canada

The Government of Canada is asking suppliers about their ability to provide products and services.

More information

Government of Ontario

Learn more about how your business or organization can help fight coronoavirus.

Ontario Together

News and Information

Government of Canada

Government of Ontario

Region of Peel Public Health

Town of Caledon

Town of Caledon (

World Health Organization

World Health Organization

Webinars and Training

Free online webinars and training modules dealing with COVID-19 and other topics:

COVID-19 Update (November 10): A webinar with Peel Public Health

Watch the video


Canadian Federation of Independent Business (CFIB)

Canadian Chamber of Commerce

Business Development Bank of Canada (BDC)  

Export Development Canada (EDC)

Workplace Safety and Prevention Services

Canadian Mental Health Association



Contact us

Ben Roberts
905-584-2272 x. 4011

Sandra Dolson
Economic Development Officer
905-584-2272 x. 4152

Sharon Wilcox
Tourism and Culture Officer
905-584-2272 x. 4233

Jith Dravin
Business Development and Research Officer
905-584-2272 x. 4286