Regulatory and Inspection Services
Report a Complaint
If you wish to report a by-law infraction (e.g. animal, property standards, business licensing), please contact the Regulatory and Inspection Services Division at 905.584.2272 x. 4328, or visit Town Hall to register your complaint. Please include your name, address, and telephone number, as well as the address or exact location of the believed infraction. To aid us in serving you faster, you will need to concisely and accurately describe your complaint.
Regulatory and Inspection Services is responsible for the enforcement of municipal by-laws and related provincial legislation relating to:
- Animal Services: We enforce animal-related by-laws and operate the Caledon Animal Shelter.
- Business Licensing: We license various businesses, including taxis, tow trucks and food vehicles. Please visit our Business Licensing page.
- Parking: Our parking officers monitor and enforce the Town of Caledon and The Region of Peel traffic by-laws.
- Property Standards: Our officers monitor private properties and respond to complaints relating to maintenance and safety standards, sign regulations, Zoning By-law, placement and removal of fill, management of woodlots, and other Town by-laws.
Applications and Forms
Please visit our Customer Service page to find various applications and forms.
By-laws are updated on a regular basis. Please visit our By-laws page or contact staff for the most current information. For questions concerning other By-laws or to obtain true and certified copies of By-laws, please contact Legislative Services.
Voluntary compliance is generally achieved through public education and mediation, with legal action taken when required.
Building inspections are done by our Development Approval and Planning Policy Department. Please visit our Building Inspections page.
Giant Hogweed is a large, invasive plant that looks similar to Cow Parsnip. It is identifiable by its large size (up to 5 metres) and thick stem with reddish spots. If you suspect that you have Giant Hogweed on your property, the following websites with assist you with both identification and removal methods.
The first step to cleaning up graffiti in the Town of Caledon is reporting it. If you notice graffiti on your property or in your neighborhood, please report it immediately. Once a report has been filed, Town of Caledon staff will investigate. Please complete the form below and submit by email or in person at Town Hall, 6311 Old Church Road, Caledon.
For more information, please see our Parking section.
Trees and Woodlands
For more information, see our Trees and Woodlands in Caledon page.
Report a Complaint
If you wish to report a building or by-law infraction, please call, e-mail, fax, or mail a letter to the Regulatory and Inspection Services Division, or visit Town Hall to register your complaint. Please include your name, address, and telephone number, as well as the address or exact location of the believed infraction. To aid us in serving you faster, you will need to concisely and accurately describe your complaint.
For After Hours Emergencies, please call 1-800-563-7881.
For other inquiries, please send an email to Regulatory and Inspection Services, call 905-584-2272 x. 4328 or visit the Town Hall at 6311 Old Church Road in Caledon in person.